Promo / reload bonus

Industry and product terms

Definition

Credit or free bets given to bring a customer back after a period of inactivity or a big loss. For someone trying to stop, a reload offer arriving by push notification or email is a targeted trigger — which is why cutting marketing contact is part of self-exclusion.

Source

https://www.ncpgambling.org/responsible-gambling/internet-standards/

Cite this

Betttr. "Promo / reload bonus." The Gambling Recovery Glossary. https://betttr.net/glossary/promo-reload-bonus/ (accessed 2026-09-20).

Last updated: 2026-09-20.

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